Terms and Conditions

1. Applicability

These Terms and Conditions apply to all purchases made through the official website of Daniel & Sophie Toronto (“we,” “our,” or “us”).
By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing information.
However, minor variations in color, appearance, or sizing may occur due to screen settings or manufacturing processes.
We reserve the right to correct typographical errors, update product information, or modify pricing at any time without prior notice.

3. Orders and Payments

Orders are processed only after full payment has been received.
Available payment methods may vary depending on your location, and customers are responsible for ensuring that their selected payment method supports international transactions.

  • All prices are displayed in the local currency shown at checkout (including applicable taxes, if stated).
  • We reserve the right to cancel or refuse any order in the case of suspected fraud or inaccurate information.

4. Order Processing and Shipping

  • Processing Time: 1–3 business days
  • Shipping Time: 3–10 business days on average (depending on destination and external factors)
  • Fulfillment Location: Products are shipped directly from our trusted international suppliers.

Shipping times are estimates and may vary due to customs processing or logistical conditions.
Daniel & Sophie Toronto cannot be held responsible for delays beyond our control once the order has been dispatched.

5. Returns and Cancellations

Our Return Policy applies to all returns, exchanges, or cancellations.
Customers are advised to review the Return Policy carefully before initiating any return request.

Once an order is confirmed and processing has begun, cancellations may not be possible.

6. Liability

  • We are not responsible for lost, delayed, or misdelivered packages once the courier confirms delivery to the address provided by the customer.
  • It is the customer’s responsibility to ensure that the shipping address entered during checkout is correct and complete.
  • We do not accept liability for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Our liability shall in no case exceed the total purchase value of the order in question.

7. Intellectual Property

All content on this website—including text, photographs, graphics, designs, trademarks, and logos—is the exclusive property of Daniel & Sophie Toronto or its licensors.
No part of this content may be copied, distributed, reproduced, or used for commercial purposes without prior written permission.

8. Complaints and Support

We value customer satisfaction and will do our best to resolve any issues promptly.
Complaints or inquiries can be submitted in writing to info@danielsophietoronto.com.
Our customer support team aims to respond within 5 business days of receiving your message.

9. Governing Law

These Terms and Conditions, as well as any disputes or claims arising from them, shall be governed exclusively by applicable international e‑commerce and consumer protection laws, unless otherwise required by mandatory laws in the customer’s country of residence.

10. Amendments

Daniel & Sophie Toronto reserves the right to modify or update these Terms and Conditions at any time.
Any revisions will take effect immediately upon being posted on our website. Continued use of our services implies acceptance of any updated terms.