Payment Policy

Accepted Payment Methods

At Daniel & Sophie Toronto, we currently accept the following secure payment methods:

  • Credit or Debit Cards (Visa, Mastercard)
  • Apple Pay
  • Shop Pay
  • Google Pay

All payments must be fully completed before your order is processed or shipped.
We do not accept cash, bank transfers, or other offline payment methods.

Payment Security

Protecting your financial information is our top priority.
All transactions made through our website are processed via SSL‑encrypted gateways, ensuring a safe and private checkout experience.

We do not store or have direct access to any card numbers, Apple Pay, Shop Pay, or Google Pay credentials.
All sensitive payment data is handled exclusively by our verified and compliant third‑party payment processors, who meet the highest security standards (PCI DSS).

Payment Processing

Orders are automatically processed once your payment has been successfully authorized.
If your payment provider requires additional verification (for example, 3‑D Secure or device authentication), your order will be finalized only after successful confirmation.

A confirmation email will be sent once the transaction is complete and your order has entered processing status.

Refunds

Eligible refunds (for example, following an approved return) will be issued back to your original payment method — the same card, Apple Pay, Shop Pay, or Google Pay account used for the original purchase.

Refunds are typically processed within up to 14 business days after receipt and inspection of the returned product.
Actual posting times may depend on your payment provider or card issuer.

Please note:

  • Payment processing or currency conversion fees are non‑refundable unless required by law.
  • Refunds are not issued for used, damaged, or non‑compliant items.

Failed or Declined Payments

If your payment is declined, please verify your card details or authentication steps with your provider.
Orders are not reserved until payment is successfully completed; only paid orders are processed and prepared for shipment.

Contact for Payment Questions

For any concerns regarding your transaction, payment authorization, or refunds, please contact our team:

Email: info@danielsophietoronto.com