Privacy Policy

This Privacy Policy describes how Daniel & Sophie Toronto (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when accessing or using our website and services.

We are committed to maintaining your trust and ensuring that your personal information remains secure, confidential, and used only for legitimate business purposes. By purchasing from or interacting with Daniel & Sophie Toronto, you agree to the practices described in this policy.

Information We Collect

We collect personal data that you provide directly to us or that is automatically gathered through your interaction with our website.
This may include:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely through our payment partners)
  • Device information and IP address
  • Website activity, preferences, and order history

How We Use Your Information

We process your personal data to deliver quality service and improve your experience. Specifically:

  • Order Management: To confirm, process, and deliver your purchases.
  • Customer Support: To handle requests, returns, and order updates.
  • Communication: To send shipping confirmations, updates, and responses to your inquiries.
  • Personalized Experience: To improve our website, offers, and overall user experience.
  • Marketing (optional): To keep you informed about special deals and product updates when you’ve given consent.

We always limit data use to what’s necessary—no irrelevant or excessive collection.

Sharing Information with Third Parties

Your data is only shared when required to complete essential business processes, such as:

  • Secure payment processing
  • Order fulfillment and delivery services
  • Technical infrastructure or email providers that support our operations

All third parties are carefully selected and required to handle your data with the same level of confidentiality and care.
We never sell or rent your personal information to anyone.

Data Retention

We retain your personal data only for as long as it is needed to provide our services, comply with legal obligations, or resolve disputes. Afterward, your information is safely deleted or anonymized.

Cookies and Tracking

Our website uses cookies to improve functionality, analyze traffic, and tailor marketing content. Cookies help us optimize your shopping experience.

You can manage or disable cookies in your browser settings. Keep in mind that disabling cookies may affect website performance or ordering features.

Your Privacy Rights

You have full control over your data. You may request to:

  • Access the personal data we hold about you
  • Update or correct your information
  • Request deletion of your data (“right to be forgotten”)
  • Object to how we use your data
  • Receive a copy of your data (data portability)

To exercise these rights, contact us at info@danielsophietoronto.com. We’ll handle your request promptly and respectfully.

Data Security

Protecting your personal information is a top priority. We use modern, secure technologies and encryption methods to prevent unauthorized access, misuse, or disclosure of your data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect improvements in our services or new legal requirements. Any updates will be published on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or the way we handle your personal data, you can contact us anytime via:

Email: info@danielsophietoronto.com