Shipping & Delivery Policy
Order Processing
We aim to process all orders within 1 to 2 business days after payment confirmation.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking link to monitor your package.
Estimated Delivery Time
Average delivery time is 3 to 8 business days, depending on your location and local courier operations.
In most cases, orders arrive much sooner.
Please note that factors such as customs checks, weather conditions, or peak season demand may cause minor delays that are outside of our control — although we always strive to ensure timely delivery.
Shipping Origin and Method
We collaborate with reliable international fulfillment partners to ensure efficient and safe delivery worldwide.
Orders are shipped directly from our trusted suppliers, allowing us to keep prices competitive and offer a wide selection of unique products.
Depending on your country's regulations, small import fees or customs charges may occasionally apply. These costs, when applicable, are the responsibility of the recipient.
Shipping Costs
Shipping rates are clearly displayed at checkout and may vary based on destination and order size.
Promotional free shipping offers may apply during specific campaigns and are automatically shown during checkout when eligible.
Tracking Information
Once your order has shipped, you’ll receive an email containing a tracking number.
Please allow up to 24–48 hours for tracking details to become active in the system.
Delivery Responsibility
- Once tracking shows that your order has been delivered, responsibility for the package transfers to the customer.
- Please double‑check your shipping address before placing your order.
Address corrections can only be made within 24 hours after purchase. - We cannot refund or replace orders where an incorrect address was provided.
While we are not responsible for carrier delays, we always assist customers in tracking and resolving delivery issues whenever possible.
Questions About Shipping?
For assistance or questions about your shipment, you can always contact our customer support at:
Email: support@danielsophietoronto.com